Follett Symphony Plus 12 Series
The Follett Symphony Plus™ 12 Series ice and water dispenser (models 12CI414A and 12HI414A) is a compact, sanitary, and high-performance solution designed for commercial environments that demand reliable ice and water dispensing.
Produces up to 425 lbs. of ice per 24 hours.
Dispense: SensorSAFE or lever
Storage Capacity: 12 lbs (5.4 kg)
Automatic, self-flushing to remove impurities.
Follett Symphony Plus™ 12 series countertop ice & water dispenser.
Built with Follett’s signature focus on durability and hygiene, this countertop system features SensorSAFE™ infrared dispensing, potable-water-only construction, and environmentally friendly R290 refrigerant. Its compact footprint makes it ideal for healthcare, hospitality, corporate refreshment stations, foodservice counters, and breakrooms.
Standout features
- Compact 16″-wide countertop design for tight spaces
- SensorSAFE™ infrared dispensing for sanitary, hands-free operation
- R290 refrigerant system for efficient, eco-friendly performance
- 115V / 11.0A operation on a 15A dedicated circuit
- Designed for indoor commercial use only with potable water supply
- Available in configurations with or without legs for installation flexibility
Outstanding performance delivery.
The Symphony Plus 12 Series is engineered for dependable commercial-grade dispensing. Its air-cooled R290 refrigeration system delivers robust, efficient operation while meeting strict environmental standards. The dispenser includes a flammable-refrigerant-safe design, stable performance across a wide operating range, and low energy consumption suitable for continuous-use environments.
- Efficient R290 refrigeration system
- 115V / 60Hz / 1-phase electrical requirement
- Operates in ambient temperatures from 50°F to 100°F
Compact stainless steel construciton.
Designed with durability and serviceability in mind, the unit includes clear ventilation paths, internal polyethylene liners, and a rugged cabinet structure. The dispenser can be installed on counters, with optional legs, or wall-mounted using the appropriate bracket.
- Compact stainless and polymer exterior
- Polyethylene-lined interior
- Countertop, wall-mount, and leg-kit compatible
- R290-safe sealed refrigeration circuit
Cleaning & handling.
Follett emphasizes sanitation in all Symphony Plus systems. Routine cleaning is simplified through accessible components, drip/drain management, and clearly outlined maintenance steps.
- Weekly: drain pan and drip area cleaning
- Monthly: condenser coil cleaning (air-cooled models)
- Semi-annual: full ice machine & dispenser cleaning
- Designed for easy disassembly of key cleaning components
Symphony Plus™ 12 Series Downloads
Why choose Manitowoc?
Indigo NXT: The next generation ice machine. Indigo NXT takes the guess work out of owning andoperating an ice machine delivering easy sanitation and superior performance.
Patented CVD® technology: Uses cool vapor rather than hot gas to harvest ice. It not only makes ice machines the quietest ever; it makes them more reliable and more efficient.
Compact Neo Series: These compact ice cube machines are ideal for small volume ice production, for limited use needs, or as back-ups for larger machines.
CrystalCraft™: The clear choice for gourmet cubes just got bigger. Crystal clear, leisurely slow melting cubes that make your most decadent beverage creations shine.
Why choose a Follett Machine?
Follett ice machines produce customer-preferred Chewblet ice in top mount and industry exclusive ice-through-a-tube configurations
Maestro Plus: Compact ice machines Maestro Plus ice machines deliver up to 425 lbs of Chewblet ice in less space
SmartGATE: Fresher, cleaner ice is always at hand with first-in-first-out ice turnover.
Ice•DevIce: Sanitary gravity dispensing eliminates scooping for cleaner, safer ice. Ice•DevIce dispenses ice 7 times faster than scooping.
Why choose a True Ice Machine?
Protected with TrueZone: Built with sanitation in mind, helping operators maintain a hygienic ice environment with ease.TrueZone™ protection purifies the air in both the bin and food zone.
Advanced Control with Touch Screen: True ice machines features one of the most intuitive and largest control systems in the industry, designed to enhance daily operation.
Time-of-Flight: Smart control systems boost operations with ice sensors that eliminate the need for traditional bin thermostats.
R290 refrigerant: Superior energy performance and lower environmental impact. It operates up to 37% below Energy Star standards, reducing utility costs while supporting sustainability initiatives.
Why choose a Hoshizaki Ice Machine?
Two-sided stainless steel evaporator: Smooth, durable surfaces makes twice as much ice per cycle. Increased energy efficiency producing consistent cube size - no adjustments, no clusters to break-up.
Individual crescent cube production: Impurities are flushed away each cycle leaving hard, crystal‐clear ice that lasts longer and has better displacement.
CycleSaverTM: HOSHIZAKI KM Cubers will produce more ice, using less energy and cycling half as many times resulting in longer life, less maintenance, and increased customer profits.
Simple controls: By eliminating the problem areas such as complicated electronic controls, plated surface evaporators, extrusions, and critical adjustments, Hoshizaki machines are considerably easier to operate.
Symphony Plus™ 12 Series Videos
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